How to contact Brittany Ferries

You can contact Brittany Ferries in a range of different ways. It is worth having a read through our FAQs to see if your question has been asked before. If you're looking for the co-ordinates to our ports, check out our port guides.

Reservations and enquiries

 0330 159 7000

Monday - Friday: 08:30 - 19:25
Saturday: 09:00 - 17:00
Sunday: 09:00 - 16:30

 reservations@brittanyferries.com

Lost property

If you believe that you have lost an item on board our ships please complete our Lost Property Form


Complaints and compliments

 +44 (0)1752 648000

Monday - Friday: 08:30 - 17:30

Brittany Ferries
Millbay, Plymouth, Devon
England PL1 3EW

 customer.feedback@brittanyferries.com


Group enquiries

 0330 159 5400

Mon - Fri: 09:00 - 17:30

(Group = 10 passengers or more travelling in one vehicle or by foot).


Contact our Uk & Irish ports

Poole

Brittany Ferries
New Harbour Road
Poole
Dorset
BH15 4AJ

0330 159 7004

Portsmouth

Wharf Road
Portsmouth
Hants
PO2 8RU

0330 159 7003


Plymouth

Brittany Ferries
Millbay
Plymouth
PL1 3EW

0330 159 7005

Cork

Ringaskiddy 
Co.Cork

+353 21 437 8401


contact our continental ports

Bilbao

Terminal de Brittany Ferries
Puerto de Bilbao
Muelle A3
48508

+34 902 10 81 47


Caen

Avenue du Grand Large
Ouistreham
14150

+33 231 36 36 36


Cherbourg

Quai de Normandie
Cherbourg
50100

+33 233 88 44 88


Le Havre

Terminal de la Citadelle
Le Havre
76600

+33 235 51 10 20


Roscoff

Gare Maritime
Port de Bloscon
Roscoff
29680

+33 298 29 28 13


Santander

Estacion Maritime
Santander
39002

+34 902 10 81 47


St Malo

Gare Maritime du Naye
St Malo
35400

+33 299 40 64 41


Holiday helpline

If you have booked an inclusive holiday with Brittany Ferries and are currently on holiday, please click here if you need assistance.

Our registered address and company information

BAI sa / Port du Bloscon / BP 72 / 29680 ROSCOFF.

SA à Directoire et Conseil de Surveillance au Capital de 22 831 056€.

RCS Brest B927 250 217 - SIRET 927 250 217 00019 - Code APE 5010Z HABILITATION N° HA 029 95 0003 - TVA FR86 927250217